Aftertrace Terms of Service

Effective date: September 20, 2026
Service operator: Neovue Labs
Service area: United States
Contact: support@neovuelabs.ai

These Terms govern your use of the Aftertrace mobile app and any related online services operated by Neovue Labs ("Aftertrace," "we," or "us") for users in the United States. Please read them before using the service. Our Privacy Policy explains how we handle personal information.

Apple App Store license

If you obtain Aftertrace through the Apple App Store, your license to use the iOS app is governed by Apple's Standard Licensed Application End User License Agreement (Standard EULA). These Terms additionally govern Aftertrace accounts, story content, online services, and purchases. If these Terms conflict with the Standard EULA about the license to use the iOS app, the Standard EULA controls. For Aftertrace service or account support, contact Neovue Labs at support@neovuelabs.ai.

1. Who may use Aftertrace

You must be at least 13 years old to use Aftertrace. If you are below the age of legal majority where you live, you need permission from a parent or legal guardian. You are responsible for using the app in accordance with applicable law and these Terms.

2. What the service provides

Aftertrace is an interactive fiction app. Some stories and progress may be stored only on your device. Features that require an account or an internet connection, such as cloud saves, live story generation, or additional media, are available only when shown as available in the app. Story titles marked as upcoming, and features described in previews, are not promises of a release date or a particular final form.

We may add, change, pause, or remove features for operational, safety, licensing, or legal reasons. If a change materially affects a paid service, we will handle it as required by applicable law and the relevant App Store rules.

3. Accounts and local progress

If sign-in is offered, you may use an available sign-in provider to create an Aftertrace account. Keep access to that provider secure. Account-based progress is associated with your Aftertrace account; progress made as a guest may remain separate and may be lost if the app or device data is removed. Cloud syncing is available only when expressly enabled in the app. Do not assume that a local save has been backed up.

You may sign out or request account deletion using the controls provided in the app when those account features are available, or contact us at support@neovuelabs.ai. Deleting an account can permanently remove associated cloud saves and generated story history, subject to records we must retain by law. Deleting an Aftertrace account does not cancel an App Store subscription; see Section 6.

4. Your input and generated stories

You may submit choices, text, or other material to interact with a story when that feature is available. You retain any rights you have in material you submit. You give us a limited permission to process that material to provide the requested story experience, maintain the service, and enforce these Terms, including through service providers described in the Privacy Policy. Do not submit material you do not have the right to use, or sensitive information that is unnecessary for a story.

Some story text, images, audio, or video may be generated with artificial intelligence. Generated content may be inaccurate, incomplete, similar to content shown to others, or unsuitable for a particular purpose. It is fiction and should not be relied on as professional advice or as a factual source. We may filter, refuse, or remove input or generated content when reasonably needed for safety, rights protection, or legal compliance. We do not guarantee that generated material is unique or eligible for copyright protection.

Aftertrace and its authored stories, characters, artwork, software, and branding are owned by us or our licensors. Subject to the applicable App Store license agreement and these Terms, you may access the content made available to you for personal, noncommercial use. This does not transfer ownership of our underlying story materials or third-party rights to you.

5. Acceptable use

Do not use Aftertrace to violate the law or another person's rights; submit abusive, exploitative, or infringing material; attempt to bypass content, account, purchase, or security controls; interfere with the service; or use automated means to access it without our permission. We may restrict an account or a particular feature when reasonably necessary to address misuse, security issues, or legal requirements. We will consider any applicable rights you have in paid content and provide notice or a way to contact us where reasonably possible.

6. Purchases, subscriptions, and Story Credits

This section applies only if paid products are offered in the app. In-app purchases are processed by Apple. The product name, local price, billing period, quantity of Story Credits, and any other offer terms will be shown before you confirm a purchase. The offer displayed at checkout controls those product-specific details.

If we offer an auto-renewing weekly or monthly subscription, Apple will bill it at the displayed price for each billing period until you cancel it. You can manage or cancel it through iPhone Settings → your name → Subscriptions; Apple's cancellation instructions provide other options. Canceling stops future renewals under Apple's rules; it does not by itself erase Story Credits already granted to your account. Deleting the app or your Aftertrace account does not cancel the subscription.

If Story Credits are offered, the app will show the credit cost before a paid generation action. We debit credits for a successfully delivered new generation; viewing content already delivered does not consume credits again. Credits purchased through in-app purchase, including credits granted with a paid subscription period, do not expire. A canceled subscription stops future periodic grants but does not erase unused paid credits. Credits are for use in Aftertrace, are not cash, and cannot be transferred or redeemed for money except where required by law. We may correct a balance to reflect a duplicate grant, reversed purchase, or refund, while respecting applicable consumer rights.

For purchases billed by Apple, request a refund through Apple. Refund availability depends on Apple's process and applicable law. Nothing in these Terms limits nonwaivable refund or other consumer rights. For a problem with a purchase or credit balance, contact us at support@neovuelabs.ai.

7. Third-party services and links

Apple and Google may provide sign-in, and Apple may handle purchases. If online generation is offered, specialized providers may help generate or deliver text and media. Their services can affect availability. External sites linked from Aftertrace are operated by their respective owners; their own terms and privacy practices may apply.

8. Service availability and responsibility

We work to keep Aftertrace available, but online features can be interrupted by maintenance, network issues, or third-party services. To the extent permitted by law, we provide the service without a guarantee of uninterrupted operation, particular story outcomes, or fitness for a specific purpose. Nothing here excludes warranties, remedies, or liability that cannot legally be excluded. If you have a problem with paid access, contact us so we can investigate and provide any remedy required by law.

9. Changes to these Terms

We may update these Terms as the service changes. We will post the updated version with a new effective date and give additional notice when required by law. Changes do not take away rights that arose before the new terms took effect. If you do not agree to an updated version, stop using the service and cancel any active subscription through Apple.

10. Governing law and contact

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules, except where mandatory consumer protection laws apply. This provision does not change the law governing your app license under the Apple Standard EULA. For questions, account requests, or purchase support, email support@neovuelabs.ai.